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GLENN MIDDLETON
I design how people, services and technology work together.
SERVICE DESIGN • BEHAVIOUR • AI • STRATEGY • PROTOTYPING
glennmiddleton.design
SELECTED WORK
Changing the service behind the form
CLAIMS
SERVICE DESIGN • RESEARCH • UX
COLLEAGUE CONCIERGE
Discovering the gaps between the services
AI SERVICE DESIGN • RESEARCH • BEHAVIOUR
Turning one doorway into a learning strategy
MY DEVELOPMENT
SERVICE DESIGN • DISCOVERY • STRATEGY
ID80
Designing a decision environment from first principles
PRODUCT • UX • AI • BEHAVIOUR • CREATIVE TECHNOLOGY
OPERATIONAL RESONANCE
Making invisible organisational conditions visible
SYSTEMS THINKING • STRATEGIC DESIGN • CREATIVE TECHNOLOGY
LET’S TALK.
If you’re working through a complex service, exploring how AI should fit into it, or looking for someone who can connect discovery with making, I’d be interested to hear about it.
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