CLAIMS
Changing the service behind the form
SERVICE DESIGN • RESEARCH • UX

THE BRIEF LOOKED LIKE A FORM
WHAT WE FOUND
Sing along as you're doing this.
In the woods, you have all different colors of green.
The more that you practice, the more you're able to visualize things.
Always start with the color in here and then work outward.
WHAT WE FOUND
Sing along as you're doing this.
In the woods, you have all different colors of green.
The more that you practice, the more you're able to visualize things.
Always start with the color in here and then work outward.



I'm a paragraph. Click here to add your own text and edit me. It's easy.
I'm a paragraph. Click here to add your own text and edit me. It's easy.
OUTCOME EVIDENCE STRIP
Provide a general description of the items below and introduce the services you offer. Click on the text box to edit the content.
2023
Digital claims launched
2 WEEKS
Average timeline reduction
70 NPS
Reported service score
GOLD
Best Digital Transformation
WHAT I'D CARRY FORWARD
They just sort of bounce around and have fun up there. Sneaky cloud running around here at night! Don't be afraid to experiment.
Zooooom... you've gotta make the little noises or it doesn't work right. It's bad when you have to tie a bucket on the side of your painting. Please let me thank you.
Sometimes the brush is lazy. Get a nice, even distribution of paint all through the bristles. You have unlimited power here.
That's the fun part of this whole technique. You wouldn't buy somebody else's mistakes; nobody's going to buy yours. Just gonna start any ol' where.